Customer & Partner Enablement

Scale product understanding

Turn product knowledge into real-world application. Enable customers and partners with scenario-based learning and credible certification.

For Customer Success, Product, and Partner teams driving adoption
SCORM 1.2 compatible Optional AI Coach Structured scorecards Fast rollout
Customer & Partner Enablement illustration
Typical pilot: role setup → simulation → scorecards. Fast, measurable, shareable.
Works for training and assessment—enable or disable the AI Coach per course.
Problem
Enablement content is static and hard to validate.
Outcome
Turn knowledge into real-world application with scenario-based certification.
What you get
Outcomes
  • Improve adoption with interactive, role-based learning
  • Validate understanding with scenario decisions, not passive videos
  • Scale partner certification with credible measurement
  • Reduce support burden through better product competence
  • Keep enablement current with fast updates and redeployments
How it works
Process
Customer & Partner Enablement — How it works step 1: Ingest product knowledge
1
Ingest product knowledge
Use docs, playbooks, and workflows as inputs.
Customer & Partner Enablement — How it works step 2: Generate learning journeys
2
Generate learning journeys
Create role-based scenarios, tasks, and checkpoints.
Customer & Partner Enablement — How it works step 3: Certify and measure
3
Certify and measure
Issue scorecards and completion signals for teams and partners.
Customer & Partner Enablement — How it works step 4: Iterate fast
4
Iterate fast
Update content as the product changes—without rebuilding from scratch.

Use cases

Where teams apply this solution in real organizations.
Customer onboarding
Interactive onboarding that drives adoption.
Partner certification
Scenario-based certification with credible validation.
Sales enablement
Practice discovery, objection handling, and positioning.
Want a tailored version for your industry?
We generate simulations, assessments, and scorecards for your roles in days.