People skills

Soft skills at scale

Scale soft-skill development with short scenario practice: communication, feedback, conflict, and stakeholder alignment. Learners improve through repetition and managers get clear coaching signals.

Learning & Development Acceleration illustration
Problem
Soft skills are often treated as “nice to have” and taught inconsistently. Workshops don’t translate into changed behavior, and organizations lack measurable signals of communication and collaboration capability.
Outcome
More effective communication at scale: better feedback quality, fewer conflict escalations, stronger stakeholder alignment, and measurable improvement signals across teams.

FAQ

Common questions

Yes—use rubrics tied to observable behaviors (clarity, empathy, structure, escalation choices) and compare across cohorts.

Typically 5–12 minutes per scenario, designed for repeated practice.

Yes—language versions can be created, and scenarios can reflect local norms and policies.

Start with one or two high-frequency situations (feedback, conflict, customer escalation) and expand based on results.
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