Incident response
Incident & near-miss response
Assess first-response decisions under time pressure: containment, reporting, escalation, and stakeholder communication. Build consistent response standards and verify readiness before incidents occur.
Problem
Incident outcomes depend heavily on early decisions. Teams may delay escalation, under-report near misses, or mis-prioritize containment steps—especially under stress.
Outcome
Improved response readiness: faster escalation when needed, clearer reporting behavior, better containment decisions, and measurable decision quality improvements across teams.
FAQ
Common questions
Yes—scenarios can test reporting thresholds and decision points that often drive under-reporting.
No—operations, supervisors, contractors, and cross-functional responders can all be assessed.
Containment choices, escalation timing, communication clarity, and compliance with incident procedures.
Identify weak points, assign remediation, and re-test until thresholds are met.
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