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Course #102

Leadership and Influence: Developing Leadership Capabilities at Every Level

This course is designed to empower individuals at all organizational levels to develop essential leadership skills and exert positive influence within their teams and workplaces. Through experiential role plays, learners will practice effective communication, decision-making, and conflict resolution, enabling them to lead confidently regardless of their formal position.

Learning Objectives
    Understand key principles of influence and leadership applicable at any organizational level. Develop skills to communicate effectively, build trust, and foster collaboration. Practice strategies for decision-making, delegation, and navigating conflict. Apply leadership techniques to inspire others and drive team performance.
Modules

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Sharing Ideas in a Team Meeting
Tyler, Team Member
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Building Trust with a New Colleague
Martha, Onboarding Specialist
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Giving Constructive Feedback
Albert, Project Coordinator
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Asking for Support on a Project
Jennifer, Operations Assistant
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Resolving a Miscommunication
Carl, Customer Service Representative
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Encouraging Peer Participation
Tyler, Team Member

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Facilitating a Brainstorming Session
Albert, Project Coordinator
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Mediating a Disagreement
Joe, Team Lead
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Negotiating Responsibilities
Jennifer, Operations Assistant
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Mentoring a Junior Colleague
Martha, Onboarding Specialist
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Reaching Consensus in Planning
Albert, Project Coordinator
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Cross-Department Collaboration
Carl, Customer Service Representative

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Presenting a Proposal to Leadership
Tyler, Team Member
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Gaining Buy-in from Skeptical Peers
Carl, Customer Service Representative
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Advocating for Process Improvement
Jennifer, Operations Assistant
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Motivating a Disengaged Team Member
Joe, Team Lead
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Handling Pushback on New Ideas
Albert, Project Coordinator
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Championing Diversity Initiatives
Dorothy, HR Specialist

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Leading a Change Initiative
Joe, Team Lead
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Supporting a Team through Transition
Jennifer, Operations Assistant
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Handling Resistance to Change
Carl, Customer Service Representative
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Communicating Vision and Purpose
Tyler, Team Member
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Encouraging Innovation
Dorothy, HR Specialist
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Celebrating Team Successes
Martha, Onboarding Specialist

Category: Leadership, Influence, Collaboration Seat Time: 120 Minutes Language: English

$60