"Welcome to the Hotel Training Simulation. As a front-line manager, you will engage in real-life scenarios where your decisions and interactions matter. Let's see how you handle complex situations with professionalism and empathy. The simulation will display metrics that reflect your actions with key performance indicators - KPIs - presented for deeper analytical insight."
Joshua, CoachThis simulation immerses you in real-life scenarios as a front-line manager at a 4-star Hotel. You will interact with different employees and stakeholders, facing various challenges. Your responses will affect key performance indicators, testing your soft skills.