"Welcome to the Digital Transformation Simulation in the Building Products Industry. Today, you'll engage with customers to understand their needs and respond to their challenges. Your responses will impact key performance indicators such as customer satisfaction, efficiency, and innovation."
Alex, CoachUnderstanding Customer Needs
This simulation explores how digital transformation can enhance business processes, customer engagement, and operational efficiencies within the Building Products industry. You will navigate through realistic scenarios understanding customer needs and responding to challenges.
Your Journey
Nano Module
# Runs
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1 Understanding Customer Needs
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2 Digital Tools for Product Demonstration
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3 Online Sales and E-commerce Platforms
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4 Data-Driven Decision Making
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5 Supply Chain Optimization
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6 Integrating Customer Feedback for Product Development
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