"Welcome to the Customer Service Excellence simulation. As a Store Manager, your ability to respond to Joyce’s challenges can make or break customer experiences at your restaurant. Approach each scenario with an open mind and a willingness to find solutions."

Alex, Coach

Customer Service Excellence

In this simulation, you will navigate a series of customer service challenges in the restaurant industry. You will play the role of a Store Manager interacting with Joyce, our customer persona, tasked with resolving customer issues effectively.
Continue

Your Journey

Nano Module
# Runs
Status
1 Customer Service Excellence
1
Progress: 0%
2 Inventory Management
-
-
3 Team Leadership
-
-
4 Conflict Resolution
-
-
5 Quality Control
-
-
6 Sales and Upselling Techniques
-
-