"Welcome to your first day in the world of Managed Health Care! Today, you'll be working through a scenario guided by Lisa, an experienced Managed Care Professional. Your decisions will impact various key performance indicators, so think carefully about your choices. Good luck!"

Alex, Coach

Understanding the Basics of Managed Care

This simulation introduces new hires to the fundamentals of the Managed Health Care industry, focusing on realistic scenarios with tiered challenges and responses.
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Your Journey

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1 Understanding the Basics of Managed Care
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2 Interpreting Health Insurance Plans and Networks
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3 Navigating Patient Communication and Education
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4 Coordinating with Healthcare Providers
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5 Handling Claims and Billing Inquiries
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6 Managing Regulatory and Compliance Issues
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