"Welcome to the Automotive Retail Skill Enhancement simulation. As you begin your journey, remember that understanding customer needs is key to success in this industry. You will be interacting with Mira, our customer persona, and a series of challenges will test your ability to respond effectively."

Alex, Coach

Understanding Customer Needs


This simulation focuses on enhancing skills and knowledge in the Automotive Retail industry through practical scenarios. The primary theme explored here is Understanding Customer Needs.

Your Journey


Nano Module
# Runs
Status
1 Understanding Customer Needs
1
Progress: 0%
2 Inventory Management
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3 Handling Customer Complaints
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4 Effective Communication and Teamwork
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5 Sales Techniques and Closing Deals
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6 Adapting to Technological Changes
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