Coach

"Welcome to the Silver Industry Challenge! Today, you will step into the shoes of a Sales Representative, navigating a challenging customer query with Sandra. Your task is to respond strategically to her inquiries, impacting key performance indicators along the way. Good luck!"

Alex, Coach

Navigating Complex Customer Queries

This simulation challenges participants to navigate complex customer queries in the silver industry through realistic role-play scenarios.
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1 Navigating Complex Customer Queries
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2 Managing Supplier Relationships
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3 Addressing Quality Concerns
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4 Negotiating Price with Bulk Buyers
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5 Collaboration Across Departments
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6 Adapting to Market Trends
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