"Welcome! In this simulation, you'll step into the shoes of a Sales Representative in the Integrated Telecommunication Services industry. Your mission is to navigate a series of interactions with Margaret, our featured customer, and understand her needs to offer the best solutions."

Alex, Coach

Understanding Customer Needs


This simulation is designed to challenge a Sales Representative with realistic scenarios that require understanding and addressing customer needs effectively.

Your Journey


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1 Understanding Customer Needs
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2 Adapting to New Digital Tools
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3 Overcoming Obstacles in Digital Transformation
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4 Streamlining Operations with Technology
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5 Implementing Customer-Centric Solutions
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6 Analyzing Market Trends and Data
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